Showing posts with label airline. Show all posts
Showing posts with label airline. Show all posts
Saturday, February 13, 2016
The Flight to Japan hr562
After I checked out the hotel in Laval, I was waiting for the Uber in
front of it. Snow of the day before brought a bitter chill that made me
shiver while I enjoyed a breathtaking view of a clear sky in the early
morning. I was going to the airport where I would take a flight to Japan
via Toronto. No matter how often I travel overseas, I feel extremely
nervous on the morning of a flight every time, fearing that I might miss
the flight. I was lucky, as it happened to be Sunday this time. If it
had been a weekday, I would be crushed by an additional worry of a
traffic jam. While I usually plan anything carefully, luck is an
invincible helper in the end. The Uber driver was a man from the Middle
East, who knew a few Japanese words since his son learned judo. It was
his third day to work as an Uber driver. Because both my partner and I
had wished for something like Uber for a long time and we have been
impressed with its convenient service since we began to use it, my
partner said to the driver that he had a bright future in his new job.
He thanked my partner with deep gratitude and pure joy in his words. At
the airport in Montreal, my partner suddenly claimed that he was very
hungry. I told him to wait until we got to Toronto as we had gotten the
ticket to use the lounge there. He wouldn’t listen and we ended up
paying $25 for the overcharged airport sandwiches. And the airline
company I frequently use, and have troubles with, did it again. Although
I made a reservation and chose the seats well over four months ago,
they had handed the seats to other passengers. If they boast about the
advance seat selection, they need to learn how to hold it. During the
seventy-five-minutes’ crammed flight to Toronto, my partner and I had to
sit separately, and I got water when I asked for apple juice for some
reason. Other than those small incidents, the flight to Japan took off
without any troubles, fortunately. Thirteen hours later the plane would
land and my trip to Canada would come to an end. I was surprised that
there was no Japanese family with noisy children this time that I
usually encounter on the plane. Instead, quite a few Canadian tourists
were on board. Their trip to Japan had just begun and they looked so
happy and excited. I couldn’t understand why they had chosen Japan for
the destination of their trip and how they could be happy about it like
that. I was sitting behind them feeling so depressed to go back to Japan
which houses and buildings are tasteless, which historical spots are
gloomy and dark, which cities are jammed with too many people, and which
families with kids behave obnoxious. I wanted them to tell me even one
charm they found about Japan where I would be stuck again from now. I
suppose every one wants to get out of their daily lives, but of all the
beautiful places in the world, why Japan? In there, I will spend every
day waiting for the day to get out and escape to Montreal and Laval
again, figuring out how to do it…
Labels:
airline,
airport,
Canada,
daily life,
flight,
hotel,
Japan,
Japanese,
Laval,
luck,
Montreal,
reservation,
seat selection,
Toronto,
tourist,
traffic jam,
travel,
trip,
Uber
Saturday, June 27, 2015
Hidemi’s Rambling No.546
The flight to Vancouver where I stopped over on the way to Los Angeles
was unexpectedly comfortable. The plane wasn’t crowded and the flight
attendants were all nice and attentive. In my old days that I had
traveled between Japan and U.S. back and forth every three months, I
used to fly an awful airline that I chose for its cheap fare. That
airline’s flight attendants were generally terrible. They were chewing
gums and walking with stepping on the back of their pumps. They threw a
bag of peanuts at a passenger and a requested drink was often off. I
once witnessed they crammed a large number of cans and bottles of drinks
that they hadn’t given out the passengers into their own bags right
before landing. They must have had a spree with them in a hotel room
that night. When I asked for a small bottle of brandy once, I was told
it had been all out. A man sitting behind me asked for it right after
that, and the same attendant pleasantly handed it to him. I asked my
partner if it was racism. He told me that it wasn’t a grave thing like
that but the attendant simply couldn’t lie twice in a row and had to
give it unwillingly. That airline no longer exists after it went
bankrupt several years later and was taken over by a rival airline. The
flight I took this time was completely different. Adding to the good
service, it wasn’t a bumpy flight and I didn’t feel sick as I had
worried before. The only glitch I had was when dinner was served.
Although I had requested beef beforehand, an attendant said to me, “We
have extra chicken, too. Would you like it?” I reckoned that I could
have chicken added to my beef and said yes. And I ended up having just
chicken, not beef. Beside that small thing, I had enjoyed the flight all
the way, which was quite rare to me. It almost blotted out all the
unpleasant happenings before departure and I even got to like this
low-cost carrier. But as always, nothing goes so well without an
incident when it comes to me. It happened when the plane landed on
Vancouver. The seat belt signs were turned off and the attendants were
preparing for the doors. The passengers were standing on the aisles with
relieved expression on their faces and their bags in their hands,
waiting for the door to open. As the door opened, instead of the ground
staff, half a dozen men and women dressed in black rushed inside the
plane. They were wearing bulletproof vests on which the letters POLICE
were written and carrying weapons that seemed firearms and others. The
air inside the plane instantly froze. The flight attendants looked
surprised too. One of the police shouted “Everyone, go back to your seat
and stay there!” We all sat in our seats again, with a straight back
for some reason. No one was talking and they were just looking ahead
with shifty eyes. The plane was filled with extreme tension in a
complete silence. I remembered a news sequence I watched on ABC World
News a couple of weeks ago. It eerily looked just like this situation.
The police rushed inside the plane aiming guns and it also occurred in
Canada. I began to feel panicky, imagining that a shootout would start
in any moment or a plane would explode. I thought I knew something bad
would eventually happen. I would have never set my feet on North America
with this trip after all as troublesome preparation had hinted. As I
was being swallowed by fears, a young woman appeared from the back of
the plane. She was walking with both her arms held by two policemen,
accompanied by another policeman who was carrying her bag. After they
left the plane, the rest of the police asked some questions to the
flight attendants and got out. Then all the passengers were allowed to
get off the plane. My partner and I finally reached North America and
took in air of Vancouver. I wasn’t sure what happened to the woman, but I
was pretty sure it wasn’t easy for me to get here…
Labels:
ABC World News,
airline,
bulletproof vest,
flight,
flight attendant,
gun,
in-flight meal,
incident,
low-cost carrier,
news,
overseas travel,
passenger,
plane,
racism,
travel,
trip,
Vancouver
Saturday, June 13, 2015
Hidemi’s Rambling No.545
I woke up at 5:30 a.m. on the day that I set out for my first travel to
U.S. in about ten years. Some last-minute preparations before going to
bed and tension granted me only a three-hour sleep. Considering the
coming ten-hour flight and the time difference, my next sleep in bed
would be 30 hours later. I remembered my old days when I had been to
U.S. several times a year. I always departed with lack of sleep and
arrived with a strong headache or vomit. I was afraid of being sick
again this time and added a new item to my bursting worry bank. I set
off on foot to the train station near my apartment. When my partner who
accompanied me on this trip bought train tickets, he found a 100-yen
coin left in the ticket machine. He told me excitingly, “Look at this!
100 yen! You hardly ever pick this big amount!” He was all smiles as if
the 100-yen coin would promise a successful trip. After the local train,
I took the bullet train to Tokyo and arrived at Haneda Airport two more
transfers later. My connecting domestic flight would depart from this
airport that amazed me with the new convenient technology. There was no
need to check in at the counter. We just went straight into the security
gate without boarding tickets, had our mileage cards scanned with a
device that gave us a piece of paper like a receipt on which our flight
and seat numbers were printed, and went on to the boarding gate. It was
as easy as getting on a train. I flew to Kansai Airport that I had never
been before. After I received my suitcase I had sent beforehand and
dollar bills I had exchanged online, I was headed toward the check-in
counter of the airline I had booked. The airline has two brands, the
regular one and the low-cost carrier. My flight was the low-cost one
called ‘Rouge’. Although their website said we could check in with a
machine, those machines were deserted and lines of people were formed at
the counter instead. I had prepped for a use for the machine online,
which was a waste. Since the airline has two brands, I wasn’t sure which
line I should join. The airline worker approached and asked me which
flight I would take. When I said “Rouge,” she repeated dubiously,
“Ro..u..ge…?” She sounded like she heard the word for the first time. I
was alarmed. Those who were checking in here now were most likely on the
Rouge flight. But the airline worker apparently didn’t know her
company’s flight. As she directed me the wrong line any way, I looked
for the correct one by myself and my turn to check in came. I handed
over my passport and my reservation was on the computer screen. Looking
at it, the woman said, “You’re going to Las Vegas, right?” My blood ran
cold. My destination was Los Angeles. What had happened to my
reservation? Was there neither ‘Rouge’ nor Los Angeles? I said in a
trembling voice, “No, to LAX.” She made sure of my reservation in her
computer screen and said again, “Your destination is Las Vegas.” When I
froze at her words, she threw me another blow by saying, “Oh, I see.
You’re going to Las Vegas the next day!” My worry bank ruptured and I
felt I was going black. The whole itinerary was disrupted and I couldn’t
avoid going to Las Vegas. I regretted from the bottom of my heart that I
had chosen this airline. I braced myself to end my trip even before
leaving Japan. Then, beside me who was knocked out and almost
unconscious, my partner said to her calmly, “We’re going to Los
Angeles.” She looked in her screen again, nodded, gave us boarding
tickets according to my reservation as though nothing had happened. The
fact was that she thought LAX stood for Las Vegas International Airport.
She was a professional sitting at the check-in counter and seeing
customers’ reservations every day, and yet didn’t know LAX. I was about
to leave Japan and cross the Pacific by a plane of an airline like this.
Now I realized that I was standing on the edge. It was time to jump…
Labels:
airline,
airport,
boarding ticket,
flight,
Haneda,
Kansai Airport,
Las Vegas,
LAX,
low-cost carrier,
overseas travel,
passport,
Rouge,
security gate,
time difference,
Tokyo,
travel
Saturday, May 16, 2015
Hidemi’s Rambling No.543
I purchased air tickets to California six months before departure when
they were on a limited-time discount sale. Two months before the flight,
I received an e-mail from the airline company. It said that the
schedules of my flight had been changed. The changes were whopping six
hours for both departure and arrival. I was very shocked. I had already
booked and bought tickets of connecting domestic flights because the
earlier I booked, the more discounted the tickets were. Six hours was
too big to adjust my existing reservations and I had to cancel them and
get new tickets for the altered flights. Six hours late for arrival
meant that I couldn’t catch the last bullet train to ride home after
flying domestically, and had to stay at a hotel near the airport to take
the domestic flight next day. Those new domestic flight tickets were
priced higher as the dates were closer. Added cancellation fees to them,
I paid $200 more to what I had originally paid. The hotel stay added
$150 to that. One e-mail cost me $350 in total. A month before the
flight, I received another e-mail from the airline. It said that the
flight schedules had returned to the original ones. I almost fainted.
All the fuss I had made was completely unnecessary and I had just thrown
money away. It nullified $350 and time I had spent a month before, and I
had to go back to my original plan of the connecting domestic flights. I
cancelled and booked all over again, with the higher cancellation fees
and the higher-priced tickets as the dates were even closer. The total
extra cost soared astronomically. I had flown overseas many times in my
life, but an outrageous thing like this had never happened before. My
partner who will accompany me on my trip to U.S. called the airline.
Their phone line was an information number that a caller needed to pay.
They made us pay even for complaint. After a long argument, the airline
reluctantly agreed to pay for half of what we had paid extra. But there
were neither apologies nor recompense for the trouble we had been
through and the time we had spent. They didn’t let my partner talk to
the manager for the reason that he or she could be reached by a fax. The
flight is only a few days away and I’ve been praying not to receive any
more e-mail from the airline about another schedule change. Since I
will fly across the Pacific by this ‘Air Shambles’ soon, so many worries
have mounted. Do they maintain their airplanes properly? Do they
examine their pilots’ mental states? Do they let their cargo handlers
nap inside the plane too? My overseas travel has officially begun before
the actual departure with exhaustion from arrangements and troubles.
And I know I will pile up mountainous absurdities and problems during
the trip, and will have a simper smile on my face as a result of excess
anger by the time of a return. It crossed my mind that I’d better cancel
the flights and the hotels and call off the whole trip. That would save
a lot of money and energy. But something in me constantly shouts I need
to go. Something tells me that if I got cozy in an easy Japanese life,
my brain would die and my life would be over here. The sense of taking
action and moving forward feels so good. That’s why I like to go abroad
despite all those difficulties…
Labels:
air tickets,
airline,
airport,
anger,
cancellation,
connecting flight,
fuss,
hotel,
information number,
international,
Japan,
overseas travel,
Pacific,
pilot,
plane,
problem,
reservation,
sale,
travel,
trip
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