Showing posts with label reservation. Show all posts
Showing posts with label reservation. Show all posts
Saturday, February 13, 2016
The Flight to Japan hr562
After I checked out the hotel in Laval, I was waiting for the Uber in
front of it. Snow of the day before brought a bitter chill that made me
shiver while I enjoyed a breathtaking view of a clear sky in the early
morning. I was going to the airport where I would take a flight to Japan
via Toronto. No matter how often I travel overseas, I feel extremely
nervous on the morning of a flight every time, fearing that I might miss
the flight. I was lucky, as it happened to be Sunday this time. If it
had been a weekday, I would be crushed by an additional worry of a
traffic jam. While I usually plan anything carefully, luck is an
invincible helper in the end. The Uber driver was a man from the Middle
East, who knew a few Japanese words since his son learned judo. It was
his third day to work as an Uber driver. Because both my partner and I
had wished for something like Uber for a long time and we have been
impressed with its convenient service since we began to use it, my
partner said to the driver that he had a bright future in his new job.
He thanked my partner with deep gratitude and pure joy in his words. At
the airport in Montreal, my partner suddenly claimed that he was very
hungry. I told him to wait until we got to Toronto as we had gotten the
ticket to use the lounge there. He wouldn’t listen and we ended up
paying $25 for the overcharged airport sandwiches. And the airline
company I frequently use, and have troubles with, did it again. Although
I made a reservation and chose the seats well over four months ago,
they had handed the seats to other passengers. If they boast about the
advance seat selection, they need to learn how to hold it. During the
seventy-five-minutes’ crammed flight to Toronto, my partner and I had to
sit separately, and I got water when I asked for apple juice for some
reason. Other than those small incidents, the flight to Japan took off
without any troubles, fortunately. Thirteen hours later the plane would
land and my trip to Canada would come to an end. I was surprised that
there was no Japanese family with noisy children this time that I
usually encounter on the plane. Instead, quite a few Canadian tourists
were on board. Their trip to Japan had just begun and they looked so
happy and excited. I couldn’t understand why they had chosen Japan for
the destination of their trip and how they could be happy about it like
that. I was sitting behind them feeling so depressed to go back to Japan
which houses and buildings are tasteless, which historical spots are
gloomy and dark, which cities are jammed with too many people, and which
families with kids behave obnoxious. I wanted them to tell me even one
charm they found about Japan where I would be stuck again from now. I
suppose every one wants to get out of their daily lives, but of all the
beautiful places in the world, why Japan? In there, I will spend every
day waiting for the day to get out and escape to Montreal and Laval
again, figuring out how to do it…
Labels:
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flight,
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Japan,
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traffic jam,
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Uber
Friday, September 4, 2015
Hidemi’s Rambling No.551
When I left Anaheim on my latest trip, I got up 6 a.m., took ‘Uber’
again and then caught a bus to LAX. I know so well that the bus to the
airport seldom comes on schedule here, which made me too nervous to have
room in my mind that should feel sad to leave California. I took the
bus because I had purchased the ticket by a round-trip discount, but I
thought I would most likely use ‘Uber’ for my next trip. That thought
told me I was determined to come back here. Actually, I was searching
for a way to move in and live here somehow throughout the whole bus
ride. After I arrived at the airport, I joined a long line for check-in.
I heard a conversation between a customer in line and an airline
employee. “Excuse me, I need to show this passport of mine for the
flight, right?” “Let me see, well, no, yours has expired.” “Whaaaat?” I
was envious of those easygoing people who hadn’t cared to see an
expiration date on their passport up until they got to the check-in
counter for an overseas travel. I started to prepare for this trip well
over eight months ago. A couple with a baby was checking in before me.
The counter person said to a woman, “You can’t check in as your name on
the reservation is different from the one on your passport.” She
replied, “That’s OK. I made a reservation by my maiden name, that’s
all.” “That’s not OK, you can’t take the flight.” “Whaaaat?” The couple
and the airline employee began to make numerous phone calls. At one
point, they were required a marriage certificate. At another, the woman
resorted to pity for an exception, saying, “We have a baby.” Every try
didn’t seem to work though. I was envious of those people who casually
made a flight reservation. When I made it online, I checked the spelling
of my own name on the screen at least ten times. As too many careless
passengers occupied the counter, it took so long to have my turn to
check in. I intended to show people how smoothly things could go by
careful preparation I had carried out. Then I was told, “Both your
flight and the next one on the schedule have been cancelled.” “Whaaaat?”
It was a clear fine day without a speck of cloud. I wondered when this
airline’s planes flew if they didn’t in such nice weather like this.
The good thing was, the flight was to Vancouver and I had purposely
moved an international flight to Japan to the next day so that I took it
with any delays since I didn’t trust this airline. Two flights were
cancelled altogether and the next one to Vancouver was five hours later.
The counter person told me that the larger airplane would be used
because of the two cancellations and my seat would be in the business
class. I was also allowed to use the executive lounge. To me, five-hour
waiting would be nothing considering the business class and the lounge. I
was even grateful for the cancellations. I was headed for the security
gate cheerfully with my head full of the coming goodies, and never
prepared for the biggest ordeal of my trip that had awaited me next…
Labels:
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Anaheim,
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California,
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Japan,
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US,
Vancouver
Saturday, May 16, 2015
Hidemi’s Rambling No.543
I purchased air tickets to California six months before departure when
they were on a limited-time discount sale. Two months before the flight,
I received an e-mail from the airline company. It said that the
schedules of my flight had been changed. The changes were whopping six
hours for both departure and arrival. I was very shocked. I had already
booked and bought tickets of connecting domestic flights because the
earlier I booked, the more discounted the tickets were. Six hours was
too big to adjust my existing reservations and I had to cancel them and
get new tickets for the altered flights. Six hours late for arrival
meant that I couldn’t catch the last bullet train to ride home after
flying domestically, and had to stay at a hotel near the airport to take
the domestic flight next day. Those new domestic flight tickets were
priced higher as the dates were closer. Added cancellation fees to them,
I paid $200 more to what I had originally paid. The hotel stay added
$150 to that. One e-mail cost me $350 in total. A month before the
flight, I received another e-mail from the airline. It said that the
flight schedules had returned to the original ones. I almost fainted.
All the fuss I had made was completely unnecessary and I had just thrown
money away. It nullified $350 and time I had spent a month before, and I
had to go back to my original plan of the connecting domestic flights. I
cancelled and booked all over again, with the higher cancellation fees
and the higher-priced tickets as the dates were even closer. The total
extra cost soared astronomically. I had flown overseas many times in my
life, but an outrageous thing like this had never happened before. My
partner who will accompany me on my trip to U.S. called the airline.
Their phone line was an information number that a caller needed to pay.
They made us pay even for complaint. After a long argument, the airline
reluctantly agreed to pay for half of what we had paid extra. But there
were neither apologies nor recompense for the trouble we had been
through and the time we had spent. They didn’t let my partner talk to
the manager for the reason that he or she could be reached by a fax. The
flight is only a few days away and I’ve been praying not to receive any
more e-mail from the airline about another schedule change. Since I
will fly across the Pacific by this ‘Air Shambles’ soon, so many worries
have mounted. Do they maintain their airplanes properly? Do they
examine their pilots’ mental states? Do they let their cargo handlers
nap inside the plane too? My overseas travel has officially begun before
the actual departure with exhaustion from arrangements and troubles.
And I know I will pile up mountainous absurdities and problems during
the trip, and will have a simper smile on my face as a result of excess
anger by the time of a return. It crossed my mind that I’d better cancel
the flights and the hotels and call off the whole trip. That would save
a lot of money and energy. But something in me constantly shouts I need
to go. Something tells me that if I got cozy in an easy Japanese life,
my brain would die and my life would be over here. The sense of taking
action and moving forward feels so good. That’s why I like to go abroad
despite all those difficulties…
Labels:
air tickets,
airline,
airport,
anger,
cancellation,
connecting flight,
fuss,
hotel,
information number,
international,
Japan,
overseas travel,
Pacific,
pilot,
plane,
problem,
reservation,
sale,
travel,
trip
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